Return & Refund Policy – AFUX

At AFUX, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in the same condition that you received it.

• The item must be in its original packaging.

• You must provide the order number or proof of purchase.

Items that show signs of use, damage, or missing packaging may not be eligible for return.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Personal care products

• Innerwear

• Items purchased during special sale or clearance

• Gift cards

• Customized or personalized products

Damaged or Wrong Product

If you receive a damaged, defective, or wrong item, please contact us within 48 hours of delivery with:

• Your order number

• Photos or video proof of the issue

Our team will review the request and arrange a replacement or refund if approved.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval of your refund.

If approved:

• Refunds will be processed to your original payment method.

• Processing time may take 5–7 business days depending on your bank or payment provider.

Exchange

We only replace items if they are defective, damaged, or incorrect.

Return Shipping

Customers may be responsible for return shipping costs, unless the item was received damaged or incorrect.

Order Cancellation

Orders can be cancelled before they are shipped. Once the order is dispatched, cancellation may not be possible.

Contact Us

If you have any questions regarding returns or refunds, contact us at:

Email: support@afux.in
Website: www.afux.in